Waleed Basyouni – 7 red flags that should make you stop an engagement #2

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[AGENT 1:] Thank you for calling Assurance Wireless. My name is Alex. Who do I have the pleasure of speaking with?
[AGENT 2:] Yes. This is Frank.
[AGENT 1:] Hi, Frank. How are you doing today?
[CUSTOMER 1:] Good. How are you?
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