Omar Usman – Decisive Deep Dive Attain Distance Before Deciding WRAP Framework

Omar Usman
AI: Summary ©
The speaker discusses the importance of attain distance before deciding on a wrap framework, which involves notifying a customer of potential salespeople at a car dealership if they drive home at night. The speaker also discusses strategies for counteracting a short term emotion and maximizing distance before deciding on a car purchase. The speaker emphasizes the importance of minimizing one's emotional impact and maximizing their distance from the decision-maker.
AI: Transcript ©
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The third step in the wrap framework is

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a, attain distance before deciding. In the book

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Decisive, the authors talked about this long web

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series called Confessions of a Car Salesman, and

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I've linked to it in my deep dive

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post, which is in the description down below.

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What that was is someone that went and,

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you know, worked as a car salesman for

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a little while to learn the business, and

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he one of the things that he found

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out was basically people when they came, they

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didn't want

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to even talk to a salesman because they

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were afraid. And actually what's interesting is I

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live near a car dealership,

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and if I drive home at night after

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the dealership is closed, you'll always see people

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at the car lot walking or looking at

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cars because they want to be there

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when there aren't any salesman there, and the

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reason is because we know. We're afraid

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that we're gonna end up buying a car

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that we shouldn't buy. We're gonna end up

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buying a car that we can't afford, and

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because we don't wanna give into that emotion,

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we try to stay away from it. We're

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scared of dealing with the salesman.

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And you can see a car salesman, they

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also play on that short term emotion. So

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when you go to a car dealership they

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don't ask you what features you need in

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a car, they'll ask you what color do

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you like best? Do you wanna take it

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for a test drive? Do you wanna establish

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a connection with this car?

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I remember some years ago when Lexus first

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came out with the car that parallel parked

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itself,

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the salesman was showing us hey, this is

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the car that parks itself,

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and I looked at the sticker and I

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said how come it only gets 18 miles

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a gallon? He got really upset with me,

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like why are you paying attention to the

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gas mileage? This is a car that can

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park itself. But that's they want you to

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get connected and wowed so that that thinking

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makes you act right away.

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So how do you counteract that short term

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emotion?

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You have to attain distance before deciding. One

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of the strategies that they give in the

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book is the 10, 10, 10 framework. How

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would you feel about this decision 10 minutes

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from now, 10 months from now, 10 years

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from now? And that helps you also to

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understand the magnitude of the decision that you're

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making. If you're buying a piece of gum,

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that's not a decision that requires a lot

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of foresight, but buying a car,

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maybe you do need to see how will

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I feel about this decision 10 months from

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now. Am I gonna be happy making the

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payments? Am I gonna be happy with what

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we've got? And so that's a way of

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kinda taking yourself out of that immediate situation

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and saying okay, well 10 years from now

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how am I gonna look at this? How

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is it gonna affect me? How is it

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gonna, how is that decision gonna play out?

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Another strategy for

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attaining distance

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is pretend that you're giving a friend advice.

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See, one thing that happens when we're making

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a decision for ourselves

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is we get caught up in the particulars

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and the nuances and the details of our

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situation

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which lets us rationalize

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away good advice and allows us to kinda

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keep the status quo or keep what we're

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attached to. If we pretend that we're giving

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advice to a friend, we're often able to

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cut right through all of that, see the

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issue for what it is, and give them

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sound advice. So always pretend if my friend

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was in this situation,

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what advice would I give them? It tends

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to bring a little bit more clarity to

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the situation.

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Again, you're not gonna eliminate emotion,

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but attaining distance

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allows you to try to minimize its effects

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a little bit.

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