Omar Usman – 3 Things I Learned from Everyone Communicates Few Connect John Maxwell

Omar Usman
AI: Summary ©
In this video, the speaker discusses three things he learned from the book Everyoneinicles: Few Connect by John Maxwell. The first thing is that communicating is about putting others first, and the second is that communicating is about finding common ground with the audience. He emphasizes the importance of finding a common ground and finding a way to approach the audience in a way that is authentic to them. He also shares his own experiences with miscommunication and how it can affect the audience's perception.
AI: Transcript ©
00:00:00 --> 00:00:02

In this video I'm sharing 3 things I

00:00:02 --> 00:00:04

learned from the book Everyone Communicates, Few Connect

00:00:04 --> 00:00:06

by John Maxwell. Now the basic premise is

00:00:06 --> 00:00:08

basically the title that we all get up

00:00:08 --> 00:00:11

and communicate. We speak, we present, we teach.

00:00:11 --> 00:00:13

Some of us communicate, but some of us

00:00:13 --> 00:00:16

establish a real connection with our audience. Let

00:00:16 --> 00:00:17

me give you an example.

00:00:17 --> 00:00:19

You've got 2 professors.

00:00:19 --> 00:00:21

Now let's say that they're both teaching the

00:00:21 --> 00:00:23

same course, the same curriculum,

00:00:23 --> 00:00:26

the same syllabus, the same textbook, the same

00:00:26 --> 00:00:28

body of knowledge, they're both communicating the same

00:00:28 --> 00:00:30

information over the course of a semester,

00:00:31 --> 00:00:32

yet one professor

00:00:33 --> 00:00:33

has

00:00:34 --> 00:00:36

a line out the door. There's people waiting

00:00:36 --> 00:00:38

to take her course, there's a waiting list,

00:00:38 --> 00:00:41

people can't get in, and the other professor,

00:00:41 --> 00:00:43

the class is empty. People don't want to

00:00:43 --> 00:00:45

take a class with that professor. What's the

00:00:45 --> 00:00:47

difference? The knowledge is the same, the information

00:00:47 --> 00:00:50

is the same, they're both communicating, but only

00:00:50 --> 00:00:52

one is connecting. How does that happen? That's

00:00:52 --> 00:00:53

what we break down in this book. The

00:00:53 --> 00:00:55

first thing that I learned was that communicating

00:00:56 --> 00:00:58

is about putting others first. Now that sounds

00:00:58 --> 00:01:00

really simple, but the reality is that when

00:01:00 --> 00:01:01

we communicate

00:01:01 --> 00:01:05

we oftentimes put ourselves first without realizing it.

00:01:05 --> 00:01:07

When we put ourselves first we can see

00:01:07 --> 00:01:09

a lot of signals. For example, if we're

00:01:09 --> 00:01:12

needy we seek praise. If we are insecure

00:01:12 --> 00:01:14

we seek validation from our speaking. If we

00:01:14 --> 00:01:17

wanna if we're egotistical we wanna be lifted

00:01:17 --> 00:01:19

up, and even if we sometimes communicate out

00:01:19 --> 00:01:19

of responsibility,

00:01:20 --> 00:01:22

we want to be seen as someone of

00:01:22 --> 00:01:24

being, you know, acting in good faith.

00:01:25 --> 00:01:26

The reality is when we get up and

00:01:26 --> 00:01:28

speak, when we communicate, when we present, if

00:01:28 --> 00:01:31

we're thinking about ourselves we're worried about how

00:01:31 --> 00:01:33

do I look, how do I come across,

00:01:33 --> 00:01:34

what are people gonna think about me, what

00:01:34 --> 00:01:36

image will people have, am I gonna get

00:01:36 --> 00:01:37

invited back.

00:01:38 --> 00:01:40

All of these questions and concerns

00:01:40 --> 00:01:42

are reflected back on myself.

00:01:43 --> 00:01:45

Whereas when I put others first, the questions

00:01:45 --> 00:01:47

become more of what's the message, what am

00:01:47 --> 00:01:49

I communicating to the audience, how can I

00:01:49 --> 00:01:51

serve them, how can I be gracious to

00:01:51 --> 00:01:54

them, how can I showcase my gratitude to

00:01:54 --> 00:01:56

them for being able to present to them?

00:01:56 --> 00:01:59

It's a very subtle shift in mindset, but

00:01:59 --> 00:02:00

it has a huge impact.

00:02:01 --> 00:02:03

I have to change my mindset to being

00:02:03 --> 00:02:06

one of someone who's giving to the audience,

00:02:06 --> 00:02:08

not someone who's taking from them.

00:02:08 --> 00:02:11

The audience is primarily concerned with, how can

00:02:11 --> 00:02:13

you help me? What value are you adding

00:02:13 --> 00:02:15

to me? Do you care about me? The

00:02:15 --> 00:02:17

audience is concerned with how you made them

00:02:17 --> 00:02:19

feel. Did you provide value to them? Did

00:02:19 --> 00:02:21

you showcase that you care about them? And

00:02:21 --> 00:02:23

that only comes from being in that mindset

00:02:23 --> 00:02:25

of someone who's giving and serving the audience,

00:02:25 --> 00:02:27

as opposed to what do I get out

00:02:27 --> 00:02:29

of this by presenting? The second thing that

00:02:29 --> 00:02:32

I learned was that intellect is not enough.

00:02:32 --> 00:02:34

I alluded to this in the introduction.

00:02:34 --> 00:02:36

The information that you're conveying

00:02:36 --> 00:02:38

is not enough to connect with someone. We

00:02:38 --> 00:02:39

think that a lot of times if we

00:02:39 --> 00:02:40

lay out information,

00:02:41 --> 00:02:43

we lay out a logical sequence of facts,

00:02:43 --> 00:02:46

that we will somehow persuade an audience to

00:02:46 --> 00:02:48

our way of thinking, will persuade them to

00:02:48 --> 00:02:50

accept whatever messages that we're delivering,

00:02:51 --> 00:02:53

but that doesn't work because we're overestimating

00:02:53 --> 00:02:56

how receptive an audience is. We're thinking more

00:02:56 --> 00:02:57

in terms of what we have to give

00:02:57 --> 00:03:00

them, and we're thinking less about how receptive

00:03:00 --> 00:03:03

they are, what barriers there are to them

00:03:03 --> 00:03:05

accepting that message. You know, someone who's a

00:03:05 --> 00:03:08

very charismatic speaker that's able to connect with

00:03:08 --> 00:03:10

an audience, they recognize that.

00:03:11 --> 00:03:13

They come across as having that unselfish attitude

00:03:14 --> 00:03:16

that lets people feel that connection. We talked

00:03:16 --> 00:03:17

about this a little bit when I shared

00:03:17 --> 00:03:19

3 things I learned from the book Charisma

00:03:19 --> 00:03:21

Myth, which I'll share in the link in

00:03:21 --> 00:03:23

the description down below. In order to connect

00:03:23 --> 00:03:24

see the information,

00:03:25 --> 00:03:26

it has to be there. It's still a

00:03:26 --> 00:03:28

prerequisite. Without the information, you have nothing.

00:03:29 --> 00:03:31

But once the information is there, there has

00:03:31 --> 00:03:32

to be an emotional connection.

00:03:33 --> 00:03:35

It comes from your energy, your passion, your

00:03:35 --> 00:03:35

intensity,

00:03:36 --> 00:03:38

and you're connecting with the audience.

00:03:38 --> 00:03:40

The 3rd lesson I learned from this book

00:03:40 --> 00:03:42

was to find common ground.

00:03:42 --> 00:03:44

Now common ground, again, this is one of

00:03:44 --> 00:03:46

those common sense things, but it's making sure

00:03:46 --> 00:03:48

that you're approaching the audience from the same

00:03:48 --> 00:03:51

framework that they're already in. Do you really

00:03:51 --> 00:03:51

understand

00:03:52 --> 00:03:54

what the audience knows, what they feel, and

00:03:54 --> 00:03:56

what they think? Now a lot of times

00:03:56 --> 00:03:56

miscommunication

00:03:57 --> 00:03:57

happens

00:03:57 --> 00:03:59

because we assume that we already know what

00:03:59 --> 00:04:00

they think. We assume

00:04:01 --> 00:04:02

that we know what mindset they're in, what

00:04:02 --> 00:04:05

framework they're operating out of, and then when

00:04:05 --> 00:04:07

we get up and communicate to them there's

00:04:07 --> 00:04:09

there's some kind it's 2 ships passing in

00:04:09 --> 00:04:11

the night because we're in a different framework

00:04:11 --> 00:04:12

or a different paradigm.

00:04:12 --> 00:04:14

The other mistake that we make is that

00:04:14 --> 00:04:16

sometimes we it's not just assuming that we

00:04:16 --> 00:04:18

know what they want. Another way that miscommunication

00:04:19 --> 00:04:20

happens is that we

00:04:20 --> 00:04:22

don't care to know what they know or

00:04:22 --> 00:04:25

feel or think or we simply we don't

00:04:25 --> 00:04:26

want to know.

00:04:26 --> 00:04:29

Anytime we do this we're dismissing the audience's

00:04:29 --> 00:04:29

concerns

00:04:29 --> 00:04:32

and we're becoming more selfish in our presentation.

00:04:32 --> 00:04:34

Nelson Mandela said that if you talk to

00:04:34 --> 00:04:36

a man in a language that he understands

00:04:36 --> 00:04:38

it goes to his head. But if you

00:04:38 --> 00:04:41

speak in his language it goes to his

00:04:41 --> 00:04:44

heart. And that's the emotional connection that we're

00:04:44 --> 00:04:46

trying to create when we talk about connecting

00:04:46 --> 00:04:49

with someone. Finding that common ground with the

00:04:49 --> 00:04:51

audience is coming to them from the same

00:04:51 --> 00:04:53

framework that they're in, and that willingness

00:04:54 --> 00:04:54

to

00:04:54 --> 00:04:57

maybe put my own biases aside,

00:04:57 --> 00:04:59

and look at things from their perspective, and

00:04:59 --> 00:05:00

come to them from their perspective,

00:05:01 --> 00:05:03

that willingness helps me to find that common

00:05:03 --> 00:05:03

ground,

00:05:03 --> 00:05:05

and that common ground

00:05:05 --> 00:05:08

is the secret to connecting instead of simply

00:05:08 --> 00:05:08

communicating.

00:05:09 --> 00:05:11

That's 3 things I learned from the book

00:05:11 --> 00:05:11

Everyone Communicates.

00:05:12 --> 00:05:14

If you connect, a link to the book

00:05:14 --> 00:05:16

in the description down below. Make sure you

00:05:16 --> 00:05:18

subscribe to this channel. Give it a thumbs

00:05:18 --> 00:05:19

up if you like the video. Put up

00:05:19 --> 00:05:21

a new video every week. Thanks for watching.

Share Page