Ihab Saad – Introduction to Project Management
AI: Summary ©
The speaker discusses the importance of managing the scope of a project, including customer satisfaction, cost, and risk. They emphasize the need to manage the project from a holistic perspective, including integrating various stakeholders and maintaining a fluid plan until the project is complete. The focus is on maintaining good relationships with customers and stakeholders.
AI: Summary ©
A risk that has a high magnitude and a high probability is going to
be a top priority risk, whereas one that has a very low priority
or low magnitude and low likelihood, we probably can
disregard it.
And the last element here in this newer triple constraint is
customer satisfaction, which is maintaining good relationships
with our customers or our clients.
Again, although this expands on the triple constraint, that is not
the full picture, here is the full picture.
So we have to manage the scope of the project. We need to manage its
time, its cost, its quality. All of these are from the trip the old
triple constraint, and then risk that's in the added constraint
stakeholders, which is the customer satisfaction in the newer
triple constraint, and then we add some additional elements
communication. 80% of your time as a project management manager is
going to be spent in communication. We're going to talk
about that little bit more later procurement.
So basically,
we're going to have to deal with other stakeholders that are
connected to the project through contracts, legal documents, the
owner, the Arctic engineer, the construction manager, the
suppliers, the subcontractors, etc, etc, government agencies,
banks, lawyers, all of these are going to be connected, so we're
going to have to deal with the relationships and the contracts.
And finally, human resources, the team that is going to undertake
the development of this project. How to Assemble that team, how to
motivate the team, how to disassemble or dissolve the team
upon project completion and reassign them to different other
projects. So there's, again, a science related to managing the
human resources.
The problem now here is that we have too many balls to juggle.
So what if something affects time? Is it going to have an impact on
cost? Is it going to have an impact on risk? Is it going to
have an impact on quality? Is it going to have an impact on the
contract? Is it going to affect the stakeholders and so on and so
forth? The answer is yes to all of the above. Therefore, we need to
develop an integrated project plan that takes into consideration any
modification to any of these moving parts. If something
changes, how is it going to affect the other parts? And we have to
maintain that jiggly plan, or that fluid plan, until the project is
complete, and that's what's called integration management. This is a
very brief introduction to what project management is. We're going
to go into deeper details on each one of these different functions
as time allows you.